Payment And Delivery

Payment Options

When shopping with us, you have the flexibility to choose from several payment options that suit your convenience. Here’s how you can finalize your purchase:

  • Credit/Debit Cards: We accept major cards including Visa and MasterCard. Simply enter your card details at checkout to complete your purchase.
  • Bank Wire Transfer: Opt for a bank wire transfer if you wish to pay directly from your bank account. We’ll provide you with the necessary account details upon checkout.
  • QR Code Payment: For a quick and secure transaction, scan the provided QR code with your mobile banking app. It’s a hassle-free way to pay using your smartphone.
  • Cash on Delivery: If you prefer to pay with cash, select the cash on delivery option and make the payment when your order arrives at your doorstep.

Rest assured, our payment system is secure, and we ensure that your personal and financial information is protected at all times. Choose the method that works best for you and enjoy a smooth shopping experience.

When will my order ship?

Typically, orders are processed and shipped within 1-2 business days upon confirmation of payment. The expected delivery time will vary depending on the shipping option you choose at checkout and your location.

You will receive a confirmation email with a tracking number once your order has been shipped so that you can monitor its progress. Please ensure that your contact details are accurate to avoid any delays.

If you have any specific shipping inquiries or need to arrange expedited shipping, please contact our customer service team for assistance.

Shipping Metods Rate Max Charge
FedEx x% of order value $x
DHL x% of order value  $x
DeShip, Phnom Penh $x per trip $x
DeShip, Proviince $x per trip $x

Service Provision Timeline

Once your service order is confirmed, we're dedicated to providing it to you as swiftly and efficiently as possible. The exact timeline for service provision can vary based on the specific service you've requested. Here's a general outline of what you can expect:

    • Service Confirmation: You'll receive an immediate email confirmation after booking your service.

    • Appointment Scheduling: Within 24 hours of your order, our team will reach out to schedule a suitable time for the service to be conducted.

    • Service Fulfillment: The service will be provided on the agreed-upon date and time. Our professionals are prompt and will ensure to meet the schedule as closely as possible.

    • Follow-up: After the service is completed, you will receive a follow-up communication to ensure that everything was to your satisfaction and to address any further needs you may have.

For specific details on your service order or to get a more accurate timeline, please review the confirmation email received post-booking or get in touch with our customer service team. They are available to assist you with any particulars or adjustments you might require.

Tracking Your Order

Once your order is on its way, keeping track of its journey to you is simple. Here’s how to stay updated:

  1. You will receive a confirmation email that includes a unique tracking number for your package.
  2. Visit our website and navigate to the 'Track My Order' section.
  3. Enter the tracking number provided in the email.
  4. Click "Track" to view the current status and location of your order.

If you encounter any issues with tracking your order or if the status has not been updated for an extended period, please reach out to our customer service team. Provide them with your order number and tracking number, and they will assist you with detailed information about the whereabouts of your package.

Remember, tracking information may take up to 24 hours to update after your order has shipped. Rest assured, we are committed to ensuring that your order reaches you as soon as possible.